Software that uses artificial intelligence in the employment relationship has become a reality not only in Switzerland but in other well-developed countries such as the United Kingdom, Germany, France, and the United States.
Audio and voice expression technology allows hiring managers to analyze the language, tone, and facial expressions using job candidates’ speech and verbal skills during online interviews streamed on their laptops or mobile devices. The applications’ algorithms try to identify and match thousands of pieces of facial and linguistic information compiled from previous interviews. Tools developed in Switzerland go even further, utilizing AI to essentially read candidates’ minds and greatly expanding what is commonly called “biometrics.”
It is therefore high time to explore in more detail how European data protection laws should address these new workplace technologies. The Swiss Federal Parliament is currently revising legislation enacted in 1992 to conform with European standards.